The California State of Mind

by Russell Jurney on June 18, 2009

There is a model of startup propagated on the internet and in books, mostly from west-coast authors, and it goes like this:  “I will conceive of an idea utilizing technology to address a need in a market, I will write a business plan, I will raise money in stages corresponding to the product development cycle culminating in a product launch in which I will release the next ‘Big Thing’ and after doing this a few times and growing, we will be the next Google.”  This is the California state of mind. It involves many, many assumptions about how to found and grow a new technology venture.

Having seen ‘the Promised Land,’ (made possible through the gracious donations of our community) I will begin by saying point blank: It is better than anything I could have conceived or imagined.

sandhill-small

Silicon Valley is a theme park for startups.  At every stage, there is an overwhelmingly nurturing environment to help young entrepreneurs from the world’s largest network of successful entrepreneurs clustered around industries and interest groups who are all aggressively interested in helping one another, to lawyers that not only back-bill, but will directly invest in a startup, to a network of every kind of service provider that provide world class service for the early stage startup to allow it to remain as lean as possible.  There is an abundance of funding for exceptional individuals at every stage, including the napkin, and there is enough backup funding to allow repeated iterations through multiple product concepts until a winning product is arrived at.  Every imaginable idea across all technology industries is funded many times in parallel.  What is more, there is very little risk to founding a startup: there is every chance that your idea, if it has merit and you are a true entrepreneur, will be funded, and there is an abundance of high paying jobs with a high turnover rate such that you can have a new job tomorrow if your startup shuts down tonight.  This will likely be a job where you will develop skills that you can use in your next startup.  It is a self-perpetuating cycle.  Nobody retires in Silicon Valley; they become investors. It is the natural thing to do.  Stanford has an aggressive program to teach entrepreneurship, there is a strong exchange between Stanford and the private sector, and there are an overwhelming amount of opportunities to mingle with high net-worth and successful individuals with expertise in every imaginable problem domain and technology area.

Disneyland is less toddler supportive than is Silicon Valley entrepreneurial supportive.  Anyone thats been there that tells you anything less is selling you something.

In that environment, the “California State of Mind” makes perfect sense.  It is the basis of the success of their economy, and it is based on a unique history going back 100 years to the founding of Stanford University as a center of idealism and top-shelf education where doing the new and innovative thing was the default course of action.

Through the icons of our age, the Steve Jobs and Googles, we have learned that the ‘California State of Mind’ is the true model of success for technology ventures.  This belief is pervasive throughout our community in persons under 30, who cut their teeth reading Crossing the Chasm and Guy Kawasaki.  It is the unspoken common knowledge filling the head of any new startup entrepreneur.

There is just one problem: In Atlanta, The ‘California State of Mind’ is a Cancer.  It is a disease.  It has no applicability here and it destroys lives.  The commonly stated idea that the difference between Silicon Valley and Atlanta is one purely of scale is false, and the implication of these differences cannot be understated.  There are emergent properties of a startup economy that large, that do not exist at our scale whatsoever.

I can’t say that strongly enough.  In Georgia, the California State of Mind will try to kill you and will ruin your life.  Its not like us.  It wants to kill your family.  It belongs on the terrorist watch list.  Without the supportive environment of the Valley, the Valley game-plan has disastrous effects on human lives.  Time and again I see twenty something entrepreneurs (only one of which was me) following the product development and Valley funding cycle.  They create a business plan and pursue funding, which is not available without a working product and traction with customers, so they start using their credit cards.  As the prototype nears completion, they start demoing customers.  They find that the customer’s requirements are not precisely in line with what they have built, or that the market for their innovation is not the one they assumed it would be.  By now the credit cards are maxed and so they desperately pursue funding and try to sell what they have, which nobody wants to buy.  It is common at this stage for founders to bail on the venture, including key developers, making product iteration impossible.

atl-street-small

When a startup reaches this phase, there is a look in the founders eyes that foretells the coming crash months before they will publicly admit it.  Atlanta startups go zombie long before they die.  When the crash finally happens, founders drop out for a year or two, and work like dogs to dig themselves out of the debt they have accumulated.  This usually involves great sacrifice for their families.

In Georgia, the repeated operation of this cycle, with a few notable exceptions who pull the jackpot handle and come up roses, is the reason for the embittered attitude that many in the Atlanta startup community hold.  In the absence of a culture composed of several million persons obsessed with nurturing new ventures, the product development cycle and the ‘Valley venture funding model’ is inapplicable.

In contrast, executed en mass in that supportive environment, the California state of mind still produces products that nobody wants and terrible failures en mass.  Funding for an idea and a supportive environment in no way ensures the success of the product, but it does mean that the life of the founder is not destroyed by failure.  As a result, the Valley model can be executed repeatedly with few dire consequences.

Nobody wants to openly admit it, but the number of early stage ventures funded in Atlanta this year is very near to ZERO.  The entire angel community just got slaughtered in the stock and real estate markets.  That doesn’t make them bad people, it just makes them unlikely Angels.  They have to get their money in the very best deals, and those deals are growth opportunities in companies with significant revenues – not early stage deals.  Early stage investment is therefore a completely nonviable model for building startups in Atlanta.  Unless you have a very good reason to believe otherwise, like you just sold a company for $30 million and you don’t need my advice, you should assume that no investment capital is available.  The first stage to reaching the next step for Atlanta is to accept this fact, to drop the bullshit and deal with it, because there is a solution to the problem.

The solution to this problem is called Customer Driven Development.

There are organizations in Atlanta that will fund new ventures, and they don’t hang out at Angel Lounge.  They’re called customers.  They’re called companies.  The Atlanta metro area ranks third of all US cities in the number of Fortune 500 company headquarters, including 3 fortune 100 companies.  If the de facto product for an Atlanta startup founded by twenty something hackers arose not from social media developments in California, but from early and aggressive contact with Atlanta’s economic powerhouses, who actively participated in the creation of the solution because it solves a serious problem they are having, our funding problem would not matter.  We wouldn’t have a funding problem.  The ‘funding problem’ is only an issue because we are infected by the California State of Mind which has no applicability here.  If the de facto path for a startup was customer driven development, our corporations would fund our startups by purchasing minimum viable products that solve fundamental pain for their company.

To achieve this we need two things:

1) If you haven’t read it, purchase Steve Blank’s book, ‘4 Steps to the Epiphany‘ immediately and read it cover to cover.  If you’ve ever tanked a startup, it will shock and awe you.  Steve outlines a step-by-step framework of check-points that even the most pencil-necked geek can follow to iterate through concepts with real customers, all of which live outside the building.

Steve Blank is no less than the startup messiah.  He will save your next venture.  If you don’t read and learn his book, you are missing out.

2) We need an open forum where young founders can learn about problems that our large enterprises are facing.  A forum where potential enterprise customers can present problems they are facing. Problems they might look to a solution from a startup to solve.

I have every confidence that this forum is going to happen.  I look forward to seeing this, and I hope that we can draw in organizations like TAG and the Atlanta CEO Council to be more engaged with Atlanta startups through these forums.

If we adopt the customer driven development model en mass as a community, and if we actively engage large companies as a part of our early and continued product development, we will be able to reach our own promised land in spite of the absence of early stage funding.

Thats the first part of my prescription for our city and region, written at the AWE event this evening (along with a sales proposal).  In my next post I will talk about Atlanta’s vertical markets, and how we need to address problems in those areas if we want to grow as a micro-economy in this city and region.  This follows the introductory piece, ‘An Introduction from 35K Feet.’  The next piece is an interview with Konstantine Othmer.

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  • Mike Schinkel
    It doesn't have to be Fortune 500's, it just has to be paying customers. "Paying customers" can be "small businesses", "medium-sized businesses", "government agencies", "military installations", "non-profit organizations", or even "consumers." The bottom line is that the requirement to find customers doesn't damn us to mediocrity, it actually ensures superiority. You don't have to stop shooting for the stars, you just need to be able to eat during the journey. But don't take my reply to assume I'm saying it will be easy; it will be damn hard. Ask any funded CEO in the valley and my guess is they will all say they worked/are working their a**es off. And that's the fun of it all.
  • Nick
    Maybe I'm misunderstanding but wouldn't this method create a system in which companies can only survive if they latch onto the Fortune 500s? Wouldn't this limit the potential businesses that are ABLE to start up? This doesn't exactly get at the fact that money is dry here... What you're arguing for is "non-flexible dollars" in which dollars are achieved only if they have successful partners that unevenly have a say in the business/product direction. If you ask me, this still damns Atlanta to mediocrity if I understand your prescription well enough.
  • telanon
    Very well written article, Russ. I'm looking forward to the next in the series.
  • Mike Schinkel
    Charlie, Thanks for attending AWE on the 18th. "Adopt a Startup" is a great idea. Any chance you want to take the lead in coordinating that? I will definitely help you with it if so. -Mike
  • Charlie Hubbard
    So I just recently attended the Atl Web Entrepreneur meeting where Scott Burkett and Unblakeable outlined the same sort of issues they saw with Atl startup community. They, very much like you, pointed to the fact the model is different here in the South, and that we aren't the valley. However, they claimed that there are funding sources to be had now, and that funding IS NOT the problem. However, you're article suggests otherwise if I read it correctly. And, in fact this lack of funding leads to poor choices to funding startups. This sounds right to me. I think your point of customer driven development is a practical approach to overcoming our differences with Silicon Valley. In fact, I think it's probably more efficient to think about the problem that way as opposed to Silicon Valley model. Find customers. If you can do that then you have a business. I think Scott and Blake were suggesting this as well albeit through a slightly different approach. They wanted to engage startups and successful entrepreneurs. I suggested a "Adopt a Startup" campaign model. Find companies that are willing to provide some minimal resources, office space, servers, etc, for them the startup get off the ground. That would connect the startup and industry together. Give the startup access to industry experience and potentially provide industry with access to fresh ideas. If we can get our companies incubating startups that might complement their markets then we could accomplish what you are suggesting. Help start ups find customers in their potential markets and help identify problems industry faces faster. The only way is to get the dialog between them going.
  • Charles Lumpkin
    This echos my thoughts in a much more elegant way. Keep it coming.
  • Mike Schinkel
    Thanks for clarifying. Starting a business is hard. Deciding to stop something you've invested your heart and soul into can be even harder. I completely get where you are coming from regarding the difficult of finding customers who can say yes and say it now. Here's hoping your current stint will prepare you for your next venture and that it won't be too far into the future.
  • Marc Nathan
    Russell,



    I am extremely impressed with this post since it describes the startup community situation in Houston, Texas with 98% accuracy. The only differences are basically cosmetic - we have a more active angel community, via the Houston Angel Network (http://www.houstonangelnetwork.org) and we have the second highest number (instead of the third highest for Atlanta) of Fortune 500 headquarters in the US, with 23. The point that I'm agreeing with is that it is both foolish and wasteful to try to replicate the culture and infrastructure of a region that is built exclusively on one industry - that is a little like trying start a marathon when the leader is 20 miles ahead of you already. Certain areas have a built-in expertise - it's in their DNA. The simple truth is Silicon Valley is to startups, just as Hollywood is to entertainment, Detroit is to automobiles and Houston is to the energy industry. Building a vibrant, diverse and most of all profitable startup community has to be created just like an individual startup company - one customer at a time. Customer Driven Development applies to economic regions as well - who are the potential clients (current industries)? what do they need (really, what do their own clients need)? what can they pay (does the market exist)? I believe that more non-Silicon Valley communities are starting to realize that high growth and wealth generation can and will happen via the 'Creative Class' workers including web startups. We are also starting to see a grassroots effort to collaborate and share best practices - in our case Houston and Atlanta share a couple of passionate and community focused guys like Paul Stamatiou and Kumar Thangudu (currently my intern for the summer at the Houston Technology Center).



    Overall, I welcome the chance to keep this conversation going and I personally want to make sure that we can all put our web-based startups on the map in the global marketplace of ideas regardless of the fact that we don't have California Zip codes on our letterheads.



    Marc Nathan

    Director of Entrepreneur Development, Information Technology Sector

    Houston Technology Center

    http://www.houstontech.org

    P.S. Houston Technology Center is very similar to ATDC, but we recognize that as a 'formal' established organization we have to partner with more 'informal' grassroots organizations like coworking sites and IT-related meetup groups like OpenCoffee Club and NetSquared in order to truly be called a startup community.
  • Nancy Chambers
    I will have to admit that the lack of attention to market needs as a MAJOR consideration in product design and feature prioritization is amazing among Atlanta companies. Our firm does market validation studies, which measure how well new concepts meet market needs, and we have done very few studies of this type for Atlanta companies. Most of our business of this type has come from other regions where development by trial and error is considered a waste of resources.
  • Chris Morris
    I should be clear there were a few people that did think it was a good idea. You were one of them. However most people thought it had too many "moving pieces" or was not a technology company. (ie: what am I going to protect on the IP side) But really the issue for me was the way that technology/new offerings end up in stadiums. The concessionaires don't drive the process. Instead the owners mandate the changes on their contracts. So this would mean we have to build it, get it working somewhere and then shop the venue owners as they renew their contracts. Multiple large venue owners told us they would be willing to mandate it on their contract renew but that time frame is 1 - 2 years away. After all that was done we would begin to discover if people in stadiums would actually use it. Really I see it as a perfect type of idea that someone like me (no public success) could never get working in Atlanta. As far as the Atlanta startup scene, I have no idea what it will look like in the future. Most days I feel like most people involved in it are struggling to put food on the table for their families. I have always said the thing that would move this community forward the fastest would be the startups that are currently “making it” (if there are any) to get the failed startup folks jobs where they can learn what success looks like. Naturally you have to have a filter for the, simply not qualified people, but at the end of the day there are a few smart people that have shown potential in other fields have tried to do a startup in Atlanta and were no where close. It would be more of a “community” if instead of losing those people we actively tried to find them roles in working startups. (I realize it sounds like I am talking about myself, really I am not. I did not even try to get a job in a startup here.)
  • Mike Schinkel
    Damn typos. First paragraph was supposed to be (w/asterisks marking typos): "That's really depressing. I for one thought SeatSnack was a great idea; hopefully I *gave* you that impression when you explained it to me. If *for* any reason I didn't I deeply regret that."
  • Mike Schinkel
    Chris: That's really depressing. I for one thought SeatSnack was a great idea; hopefully I have you that impression when you explained it to me. If you any reason I didn't I deeply regret that. That said, at least you've got a salary now and I hope this doesn't mean you are forever gone from the Atlanta Startup scene. I always thought your energy was infectious. Maybe you were just too early in the startup phases for Atlanta? -Mike
  • Russell Jurney
    I see. I thought that is what you meant by, "They were willing to go deep on their side of the equation if we would do the tech side."
  • Chris Morris
    I have no idea how you got that. I don't have any equity in the company I currently work at. I did Servinity as a partner and SeatSnack as the CEO. With SeatSnack we tried to follow the four steps model. From that I discovered that you really can go and get a customer without a product, something I did not believe when working on Servinity. However, even with one local arena to build with us, I did not think we had something that I could get the ATL scene to support. For various reasons including some of the thought leaders in the ATL scene not thinking it was a "good idea". So both companys have been shut down. So I went and got a job.
  • Russell Jurney
    Kumar: Atlanta has great brain capital, and it has lacked a community hub in the past. But now we have that hub at Tech square, and we have many connectors that are willing to help. You've just got to seek the help out. Its available. The help I'm receiving right now from entrepreneurs older and more experienced than me is more valuable than any amount of money an investor could give me. Pop Quiz Answers: 1) I can name 150+ startups, thanks to Paul Freet. 2) ATDC is a technology incubator that helps make great startups. 3) Atlanta's industries... I'll get into that in my next article. You're onto something ;) What if we identified them, and then made sure to get their help in crafting products they and others in their industries would buy?
  • Russell Jurney
    I see, so you were able to translate your vision and hard work into an equity stake and a salary at an existing startup? There's all kinds of happy endings, and new beginnings like that happening, and its a great, great thing.
  • Chris Morris
    I am an employee now. The company has been around for one year. So it is still basically a startup, just not a tech one.
  • Russell Jurney
    Chirs - one clarification - are you still building a startup, or are you an employee at that company?
  • Chris Morris
    Russell, I realized something about the ATL scene when I started asking establish players what three ATL startups I should try to go work at, maybe for free, if I wanted to learn something about being successful in Atlanta. This list is short but most people refused to answer it. If you are working on a startup that is not using a customer development model, stop coding, right now. Make a customer pitch deck and pitch customers. I did this with SeatSnack. I had nothing that we were pitching, but we found a customer that would build it with us. A local established company that was already doing concessions. They were willing to go deep on their side of the equation if we would do the tech side and grow the business after it was built at their establishment. We also learned a TON about the industry and identified that our dreams of quick meaningful revenue were out of touch with how the industry works. Then it was personal decision time, did I think I could get the support behind me and my team that I would need to make this work, to any extent? Short answer: no. SeatSnack simply is not the type of company people in ATL seem to be very excited about. Maybe that never would have matter but I did not wank to find out for $10k a month. So now I work for a fast growing manufacturing company a hour away from the city. Everyday I get to focus on making the business better not raising money, not growing outside support. We simply execute and refine to execute better. I may not be living the dream I think but this is a much better use of my time then the last year I spent writing code that no one really cared about.
  • Mike Schinkel
    Not to be contrary as I do believe Russel made a great post and agree with you on that, but as you asked for how many startups in Atlanta, how about 157 early stage[1] &amp; 26 later stage[2]? [1] <a href="http://atllogos.com/index.html?tab=early" target="_blank">http://atllogos.com/index.html?tab=early [2] <a href="http://atllogos.com/index.html?tab=later" target="_blank">http://atllogos.com/index.html?tab=later
  • Kumar
    Great Post. Twitter-no revenue model- gets VC funded. What happens in Silicon Valley stays in Silicon Valley. Atlanta is not a silicon valley, and we shouldn&#039;t try to make it one. Atlanta has great brain capital. It lacks Community hub and Connectors. Simple Exercise: How many startups can you name? In 10 words or less what does the ATDC do? What is Atlanta&#039;s industry?(ie. oil &amp; gas, financial, biotech, energy, nanotech) See what I mean?
  • Jason
    Actually getting a team up right now to address this situation, we are looking for other interested in getting this going too. Drop me a line at jason.erik.green@gmail.com
  • Ajai Karthikeyan
    Props to Russell on a well written post - great content. I am with Celia on the 4 Steps to the Epiphany and ordered a copy myself.
  • Celia Dyer
    I just ordered Steve Blank&#039;s &#039;4 Steps to the Epiphany.&#039; After I&#039;ve read it, I&#039;m glad to lend it out.
  • Bill Braasch
    Eric Reis, white courtesy telephone. Eric worked with Steve Blank&#039;s ideas at his startup and has developed the ideas into a set of practices. Here&#039;s a link to his blog: <a href="http://startuplessonslearned.blogspot.com/" target="_blank">http://startuplessonslearned.blogspot.com/ The Lean Startup model is a more efficient way to invest in the idea. Eric integrates continuous deployment and a fail fast approach. It&#039;s a race to best iterate the idea more often than it&#039;s an idea nobody else has. From there, it&#039;s about learning and executing.
  • Jason Brett
    Hell of a piece, Russell. I think some of the folks at last night&#039;s AWE meeting were flirting around the edges of some of your call to action here, but it didn&#039;t quit connect. I am thrilled with the commentary and perspective you offer, and am frankly blown away by the obvious impact that your visit to SV brought to your thinking. Thanks for your contribution, and welcome home!
  • Career Entreprenuer
    Fundamentally your article makes a lot of sense. Regardless of your Geography a compelling product will eventually find its way. As a career entrepreneur myself, growing up in Atlanta and building companies there, I can say without any reservation that it is MUCH EASIER to build a technology company on the west coast rather than Atlanta - without investment money! Which is why I live in San Francisco now. Let me back up that statement by saying I believe that you are missing a few very large components in your comparison. Money and investment (though extremely notable) are NOT the only problems that start ups face- (1) The environment in which you grow your start up has a huge impact on chances of success. (2) You seem to assume everyone is building a product focused on the Fortune 500. To address the first issue: Environment Atlanta has historically been 5-8 years behind the curve relative to adoption of new technology. This is painful for a start up as companies are simply not open to new ideas. At best they are not adopting anything new until their competitors do. The eco-system in the valley is simply more conducive to growing technology based start ups. It has nothing to do with proximity to investment or cash. Proximity to some of the smartest and globally educated technology people in the world should count for something. A start up is as much about the team as it is about the product/service it produces. Second Issue: What do Fortune 500&#039;s have to do with anything? Another major problem with Atlanta is the community seems to believe that the only way to build a start up is to focus on B2B plays. This is just not true. There are many success stories in the B2C world. However, let&#039;s assume for a moment that you want to focus in this arena (which your article suggests)... your stats regarding Georgia appear to come from a 2006 Fortune magazine article that show&#039;s Georgia as the #3 city for Fortune 500 companies. According to this article, Georgia represents a grand total of 14 companies (out of 500 obviously). That means Atlanta has 2.8% of the the Fortune 500&#039;s in the country. Not very good odds for a &quot;non-funded&quot; start up. To further add insult to injury, does anyone know how hard it is to get a Fortune 500 company to adopt a new technology from an unproven, pre-revenue, non-funded startup? Not very likely. In Atlanta, you have to know someone. These two factors alone make the task of a B2B play in Atlanta nearly impossible for the average start up. Finally... to quote from your article: &quot;If the de facto product for an Atlanta startup founded by twenty something hackers arose not from social media developments in California, but from early and aggressive contact with Atlanta&rsquo;s economic powerhouses, who actively participated in the creation of the solution because it solves a serious problem they are having, our funding problem would not matter. We wouldn&rsquo;t have a funding problem.&quot; The keyword here being &quot;IF&quot; that were true. It&#039;s not. Unfortunately the defacto standard IS coming out of California. Reading Jeff Haynie&#039;s blog post/response to this article I found it interesting that eventually you will move to the valley. I also appreciate his parting words of advice... either move to the valley, or build from Atlanta and shut up! Ultimately no one disputes the fact that you should be able to grow a $1M-$2M &quot;lifestyle&quot; company from anywhere on the planet. But if you are going to build a multi-million dollar technology company, you are much more likely to succeed in Silicon Valley, California than any other place. It&#039;s just that simple.
  • Alan Pinstein
    Nice work, Russell! What a great scouting report to bring back to Atlanta. Hopefully your post will act as a beacon for local entrepreneurs to try the &quot;right&quot; type of startup in Atlanta.
  • Bryon
    As a founder in the thick of it (and it&#039;s pretty damn thick right now) I haven&#039;t felt compelled either by time or effort to comment on such articles. For a long time now I&#039;ve understood that the ecosystem for a tech startup in Atlanta &quot;Is what it is&quot;. I spend zero time pitching to investors and lots of time building relationships. I think there is more value in that for now and in the future. If, or when the time comes to actively seek outside funding, it will depend largely on whether the company has the need to scale large. In the meantime, I couldn&#039;t agree with you more that if you&#039;re going to stay in Atlanta, the Sand Hill model is not one to follow. That being said, in my opinion there seems to be a circular reference between the ubiquitous group of tech investors, large corporate sponsors and great resources such as TAG, GRA, ATDC and others which generally promote the Sand Hill Model. Until we see some of the focus shift from the &quot;fundable&quot; startup to the startup that can generate customer traction (even if it starts out as a lifestyle business) for better or worse Atlanta will remain as it is.
  • Amro Mousa
    Well said
  • Amro Mousa
    Well said, Russel
  • Mark Wood
    Mea Culpa - in my previous post, I referred to VC companies being on &quot;Sand Creek Road&quot; and obviously I should have said &quot;Sand Hill Road&quot;. Got carried away with my typing.
  • Mark Wood
    Russell - an excellent and well written article that has basically gone to the fundamental aspect of all product/service creation. New products/services fall into one of two categories. They are either &quot;technology push&quot; or &quot;market pull&quot; and the &quot;technology push&quot; category is the opiate that drives the entrepreneur to ruin or reward again and again and again. Having been involved in 3 start-ups, I am well aware of the high of coming up with a new idea, writing business plan upon business plan and making presentation after presentation in the hope of landing the funding to make the company go. Balancing funding and development with the right amount of growth and pursing sales as if they were the mirage on the desert horizon, only to realize that the world was not yet ready for your product or service. What has made Silicon Valley such a hotbed for the &quot;technology push&quot; model was the initial success of so many great companies like HP, Intel, Apple, Adobe, Atari, and then in the internet age Yahoo, EBay, and Google. To understand why this &quot;California Model&quot; continues to work in the Valley and not in Atlanta or Boca Raton or Austin is due in large part to the mentality of the suppliers of the capital. With the VC firms and start-up angels that inhabit Sand Creek Road what drives them is not the promise of investing in a successful start-up, but rather the fear of not being in on the next &quot;Google&quot;, so they are willing to fund 20 losers that may never amount to anything, because what will get them marquis status is that they were behind that one big winner. Further, if you follow the money trail, an early investment in Apple or Google will in the long run have an ROI that will far exceed the losses in the 20 losers that never made it. They aren&#039;t remembered for those, but they will gladly tell you that they were behind the big successes. Thus, the fear of not being on the winning team drives them to keep the coffers open. And the financial success of the Apples and Googles has filled the coffers deep. This hasn&#039;t happened in Atlanta. Thus your observation that the entrepreneur should focus on the customer, the &quot;market pull&quot; side of product/service development is spot on. And one only has to look at a few examples of success in cities known for many other things other than start-up capital to see that the &quot;market pull&quot; model is doable almost anywhere there is a customer. The two most prominent examples to me are &quot;Domino&#039;s Pizza&quot; which was started in Detroit and a small little company called &quot;FEDEX&quot; which was started in Memphis. Neither location was the hotbed of venture money, yet both companies addressed a market need and succeeded. Your observation that Atlanta could become the hotbed of the &quot;market pull&quot; approach is 100% correct and setting up the infrastructure via the customer base of large corporations that reside in Atlanta is long overdue.
  • Jeff Haynie
    Some of my follow-up thoughts on Russell&#039;s most excellent piece <a href="http://blog.jeffhaynie.us/how-to-fund-your-startu..." target="_blank">http://blog.jeffhaynie.us/how-to-fund-your-startu...
  • Derrick Peavy
    Amen. &quot;I can&rsquo;t say that strongly enough. In Georgia, the California State of Mind will try to kill you and will ruin your life. Its not like us. It wants to kill your family. It belongs on the terrorist watch list. &quot; First hand knowledge. We need to spread the word.
  • Mike Schinkel
    Bravo Russell, Bravo.
  • Heath Wilkes
    Your recommendations are spot-on. The concept of moving at the speed-of-profit teaches startups (and anyone in business) to make wiser choices. Too many ideas forget to include customers in the equation. There is that great line in Jurassic Park -- life will find a way. Well products do to, as customers use and change them in ways you never anticipated. Sure, there is a practicality to having a customer-driven development loop that will never be as sexy as CA idealism, but it does makes for more profitable companies. The idea you&#039;ve hit upon is our &#039;mojo&#039; can and should be -- we listen. To markets. To customers. And to our own community. I&#039;d love for Atlanta to be known as the city that simply launches solution-based companies that actually meet customer needs. That&#039;s how we move past the shadow of the west, and make a name of our own! On a personal note, it was cool to meet you tonight at AWE. Your voice is refreshingly raw and needed. Keep the stories coming...
  • Jeff Haynie
    My last comment was cut-off for some reason... In fact, this should be on the op-ed page of Sunday&#039;s AJC.
  • Jeff Haynie
    this is the best post i&#039;ve read in such a long time. great job! this should be mandatory reading tomorrow morning for every person in ATL. In fact
  • Todd
    There needs to be a place where companies/customers can describe their &quot;pains&quot; so that others (startups) know what problems to focus on. I call this &quot;painstorming&quot; (as opposed to brainstorming). Too many startups have solutions looking for problems.
  • Lance
    Russell: Your trip west matured you a great deal. What you are proclaiming here is a step level function above the average Atlanta entrepreneur. If just one Atlanta entrepreneur heeds your advice then the community investment for your trip is well spent. And BTW, you really know how to type. Prose and code.
  • Jason
    I was sort of kidding and sort of not kidding about the moving to Calf comment. I&#039;m currently working on two projects, both will be initially based in the Atlanta area. One is Green Tech and the other one is market analysis. (I&#039;d like to talk with you about the demo based one over lunch.) I believe fully in both and know they will fly when launched. I completely understood what you were talking about in your article about how the Calf model does not apply to Atlanta, as of right now and how it&#039;s caused some entrepreneurs to crash and burn. I also agree about intensive customer interaction only helps develop a better product. I&#039;m currently in talks with two possible customers about the demo company and some of the features they said would be great were completely off my radar. THEY ARE NOW KEY FEATURES IN THE PRODUCT DESIGN. Bootstrapping takes a little longer but with key customer input, the final product stands a much better chance of hitting a homerun.
  • Scott Lockhart
    Russ - I would agree with what you have here... the focus for the ATL startup community seems to focus so much on raising money and pitching investors instead of building viable businesses (marketing, pr, product development). Obviously the thinking being that if you can score an investor, you have a viable business. This is not always the case. Maybe some balance would serve the community better.
  • Russell Jurney
    Jason: You DO NOT have to move to California. That is not what I am saying. You only need to move to California to pursue the California Model. You can build a great company in Atlanta. You just have to use customer driven development to get an early check from a customer. You&#039;re just as likely to completely fail in California using their model. In a sense, its WORSE there because most well funded companies still produce things people do not want, and you may not find that out soon because the money hides it. If you &#039;get real&#039; and aggressively interact with customers from day zero, and let them change and shape your vision, you can succeed in Atlanta. If I didn&#039;t believe that, I wouldn&#039;t be here, and I wouldn&#039;t be writing these articles.
  • Chuck
    Wow. Incredible piece. Keep it coming.
  • Jason
    You hit it on the head. I&#039;m moving to the Valley. Seriously, I have not read a better article about the funding situation in the Atlanta area. I have a very close friend who is also a angel investor that has almost begged me to move to Calf to get my company off the ground. I&#039;ve run a start-up into the ground b/c of the lack of funding. Bravo.
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